After the order is registered and the store approves, the goods are packaged and delivered to the transportation fleet.
FAQ
Frequently asked questions that may arise for you, dear users.
The approximate arrival time for light goods is between 5 and 7 business days. The approximate arrival time for heavy goods is between 12 and 20 business days.
Due to the prohibitions and laws governing Qeshm Island, no goods are shipped from within Qeshm Island. For this reason, the goods are shipped in two stages, and time is wasted in between.
To ensure that the product is genuine and original, Nirvana Collection has designed a written guarantee that, if the product arrives and is not genuine, it will refund you the full amount and you can return the product with peace of mind.
After adding the product to the shopping cart and logging into your account, you enter your contact information, exact address, and recipient’s name, select the shipping method, click Continue Shopping, and the costs and final amount will be displayed to you. By pressing the order registration button, you will go to the payment page and after payment, your order will be registered.
Electrical and electronic goods have a 7-day testing period.
Due to restrictions and sanctions in Iran, after placing an order, the goods will be shipped to the United Arab Emirates and sent from Dubai to the destination country by FedEx or DHL.
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