Nirvana Store Commitments
Nirvana Store is obligated to ship the goods according to the technical specifications listed on the site that the buyer has selected and ordered. Nirvana Store is obligated to send the product specifications in terms of warranty and color exactly according to the buyer's choice. In the Nirvana store, prices change at any time due to market fluctuations, and after the order is confirmed by the Nirvana store, it will not be possible to change the product price (decrease or increase) in the invoice. After placing an order, it will not be possible to change the shipping method and shipping address. Nirvana Store will ship the product in an untested package or opened and tested upon customer request. (In certain circumstances, Nirvana Store will open goods worth more than 30 million Tomans and send them to the customer after testing.) Given that manufacturing companies may offer a product model with different specifications on the market (such as differences in software, hardware, or product box contents), if this specification is not specified on the product specification page by Nirvana Store, it is necessary for the buyer to ask his/her question about the specifications he/she wants when ordering that product in the shopping cart. It is controlled by the Nirvana store support unit, and after receiving the response, the buyer proceeds to pay and purchase the goods. Shipping the goods (When the Nirvana store does not have free shipping, confirmation and processing of orders is done on business days and is not possible if paying by card or depositing to the user account). Bank statement number or the last four digits of the bank card along with the account holder's name and the exact time of payment in the relevant field. After registering your payment details, these details will be checked by Nirvana Store and a payment confirmation will be sent to you. Additionally, the payment confirmation stage for card-to-card payments or account deposits is only possible on business days. Your approval and payment of the invoice means your approval of all items included in the Nirvana Store regulations. The responsibility for all goods during transportation lies with the shipping companies or the shipping company's insurer, and all expensive goods such as mobile phones, watches, and smart watches are insured. Nirvana Store will also follow up on customer requests from the shipping company. The buyer is required to check the packaging of the order upon receipt of the order, and if there is a defect in the package or its contents due to transportation, he/she must officially report the matter in the presence of the shipping agent. Please refrain from receiving the product and notify Nirvana Store within 24 hours so that Nirvana Store can follow up. The buyer is required to check the appearance of the order immediately after receiving it and, if any defects are found, to notify the Nirvana store. Nirvana Store will not be responsible for any delay in reporting an apparent problem. The buyer is required to thoroughly review the product specifications upon receipt of the order, and to notify the Nirvana Store if the product specifications are inconsistent with the specifications registered in the Nirvana Store. Not available. A product that has technical defects (and is subject to the Nirvana Store's seven-day warranty terms) will be examined upon return to the Nirvana Store, and if the technical defects are confirmed by Nirvana Store experts, a replacement product will be sent to the Nirvana Store. The buyer or payment is made in that container. The refund will be made to the buyer's account within two business days. If the purchased product has a technical defect and is inspected or repaired by people other than Nirvana Store experts, Nirvana Store will not be responsible for it. If there is a defect in the purchased product due to software work or changes in product conditions, Nirvana Store is not authorized to take back the product. If the purchased item has a technical defect (and is subject to the Nirvana Store's seven-day warranty terms) and the buyer returns it to the Nirvana Store within 7 days of receiving it, the cost of returning and reshipping it will be borne by Nirvana. Store. If the purchase is canceled and the product is completely sealed and unused, the buyer can return it to the Nirvana store address within one business day of receiving the product and receive a refund after deducting the shipping cost. Additionally, if the buyer cancels the purchase, the cost of returning the goods to the Nirvana store is the responsibility of the buyer. In the event of a problem or the buyer's refusal to return the goods, the buyer is required to properly package the goods, along with all accessories, and send them with shipping insurance to the Nirvana store address. If the goods are damaged during transportation, if the goods are not insured and not properly packaged, the buyer is responsible for it. Refunds are only possible to the account from which the product was purchased, and Nirvana Store is not authorized to deposit funds into another person's account or account number. In the Nirvana store, the price of mobile phones is as low as possible to regulate the market, but it is not possible to buy mobile phones in bulk from the Nirvana store. Orders that are placed and repeated multiple times for bulk purchases of mobile phones will be canceled and the money will be returned to the payer's account.